网站常见问题帮助与解答

常见问题:

若购买时遇到问题或支付失败

当用户第一次购买时,在填写完所有信息后,若使用微信支付和支付宝支付,如果了出现支付失败的情况,系统会自动跳转回到支付页面,如未自动跳转请刷新或重新打开支付页面。

通常情况下,返回支付页面后无需重新填写个人信息,选择好支付方式后再次支付即可。

若重新进入支付页面后仍显示需要填写个人信息,可点击页面上方的“单击这里登录”登入已有信息,并再次购买。

注意:如长时间未完成购买,账号可能会被清除,此时再次购买需要重新填写个人信息。

若尝试以上方法后问题依然存在,请联系我们:mdegcontact@126.com

WeChat Purchase Notes

Select WeChat Pay in the payment method, click "Next", and the WeChat Pay QR code will appear on the page;
*If you are currently using a computer to open the website, please use your mobile phone WeChat to scan the QR code to pay.
*If you are currently using a mobile phone to open the websitePlease use another mobile phone with WeChat payment function to scan the code for payment.
The account generated after successful payment is bound to the computer or mobile phone used to log in to the website.

Alipay Purchase Notes

Select Alipay in the payment method and click "Next".
* If you are using a computer to access the Internet, the QR code for Alipay payment will appear on the page.
Please use Alipay on your mobile phone to scan the QR code and pay.
*If you are using mobile internet, there will be"Open this page in Alipay"If prompted, please follow the instructions on the page to open Alipay and complete the payment.
The account generated after successful payment is bound to the computer or mobile phone used to log in to the website.

使用银行卡支付

如果你选择银联卡支付,请先填写卡信息;
目前仅支持带有Visa和万事达功能的银联卡。
当银联卡信息填写完成,确认无误后,点击“下一步”即可完成支付。

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